Participant Portal

Registering for the Participant Portal (New User)

Participants who are new to the Participant Portal must register before they can access their account. This is done by clicking “Register” on the Login Page. This brings up the first registration page, where the following fields will need to be completed:

• Last Name
• Birthdate
• Unique Identifier (Your Social Security # with no dashes)
• Email Address         

Upon completion of the above fields, click “Continue Registration” to proceed with the registration process. If your Name, SSN, and Birthdate do not match what is on file with the benefit office, you will receive an error message, and the fields indicated in red will need to be corrected. If all of the information does match, you will be asked to create a username and password.

Navigating the Participant Portal

Once a participant has logged in to the Participant Portal, they can view their personal data across a series of screens. The exact combination of screens available to the participant depends on the circumstances of that participant (e.g., an Active participant may see a screen for their pension benefits accrual whereas a Retiree would see a screen displaying their pension payment history). Participants can navigate between these screens using the icons in the Navigation Bar.